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+91 90581 11173General Information
What is Dhaama.com?
Dhaama.com is the first-of-its-kind digital marketplace offering complete pilgrimage solutions across sacred Dhaamas (pilgrimage sites) in Bhaarata (India). Our services include Poojaa (rituals), Yaatraa (pilgrimage tours), Samskaara (sacred rites), TeerthaVaas (accommodation), and Aashraya (spiritual real estate tours). We provide both online and in-person services to ensure a smooth and meaningful spiritual journey.
What types of pilgrimage services does Dhaama.com offer?
We offer various pilgrimage services, including Poojaa (rituals and religious ceremonies), Yaatraa (travel services), Samskaara (important life rituals), TeerthaVaas (accommodation), and Aashraya (Dhaarmik real estate tours). These services cater to both individuals and groups with a wide range of budget options.
What is a ‘Dhaama’ in the context of your services?
A ‘Dhaama’ refers to a sacred pilgrimage site in India with deep spiritual significance. Dhaama.com facilitates pilgrimages, rituals, and spiritual experiences at these revered locations.
Who can use the services offered by Dhaama.com?
Anyone—whether an individual or group—seeking spiritual guidance, pilgrimage experiences, or sacred rites can use our services. We cater to different budget ranges and pilgrimage needs, offering flexible solutions to suit various preferences.
Are your services available throughout India?
Yes, our services focus on prominent pilgrimage sites across India, including sacred places like Ayodhya, Kashi (Varanasi), Badrinath, Gaya, Ujjain, Dwarka, and more.
Do you offer customized solutions, including the use of vendors recommended by customers?
Yes, we offer personalized solutions that can incorporate vendors recommended by our clients. We will research, negotiate, and manage relationships with these vendors, though an additional Dhaama Service Charge will be applied for such requests.
Vendor Information
How can I become a vendor on Dhaama.com?
You can apply to become a vendor through our Vendor Registration page. Once your application is submitted, our team will review it and guide you through the onboarding process.
What types of vendors can join Dhaama.com?
We invite vendors providing services related to Poojaa (rituals), Yaatraa (pilgrimage tours), Samskaara (sacred rites), TeerthaVaas (accommodation), and Aashraya (spiritual real estate tours) at pilgrimage sites. This includes Pandits (priests), travel agencies, hotels, and real estate consultants.
What are the benefits of being a vendor on Dhaama.com?
As a vendor, you gain access to a large audience of pilgrims and spiritual seekers. Our platform helps promote your services, manage bookings efficiently, and handle payments securely.
How does Dhaama.com ensure vendor authenticity?
We thoroughly vet each vendor through a detailed application and verification process to ensure they meet our quality standards. Additionally, customer reviews are encouraged to help maintain high service quality.
Services Offered
What online Poojaa services are available on Dhaama.com?
Our online Poojaa services include: o Pitra Tarpan: A 16-day online session focused on learning and practicing ancestral offerings. o Ganesh Vigraha Sthaapna: A 3-hour session guiding the consecration of a Ganesha idol at home. o Rudrabhishek @ Kashi: Virtual assistance in performing the sacred Rudrabhishek ritual.
What in-person Poojaa services do you offer at Dhaamas?
Our in-person Poojaa services include: o Pind Daan @ Gaya o Swasti Vachan Pooja at Badrinath, Dwarka, and Ayodhya o Rudrabhishek @ Kashi o Teertha Pooja at Gaya-Kashi-Ujjain
What Yaatraa (pilgrimage tour) services are available?
: We offer curated pilgrimage tours, such as: o Ramayana Patha: Covering key Ramayana pilgrimage sites like Ayodhya, Chitrakoot, Prayagraj, Naimisharanya, and Kashi. o Jyotirlinga & Shaktipeeth Patha: Key pilgrimage routes to temples such as Somanatha-Girnar, Kedarnath-Badrinath, Rameshvaram, and more.
Do you offer accommodation (TeerthaVaas) options during the pilgrimage?
Yes, we provide a variety of accommodation options near pilgrimage sites, ensuring a comfortable stay during your spiritual journey.
What is the Aashraya service?
Aashraya is our spiritual real estate service. We provide guided tours in sacred lands for those interested in long-term spiritual residency or investment in dhaarmik (spiritual) properties.
Booking and Payment
How do I book a Poojaa or Yaatraa service on Dhaama.com?
You can book services by browsing our marketplace, selecting the service you need, and following the step-by-step booking process. Before confirming the booking, you can choose your preferred date, location, and budget.
Can I customize my Yaatraa or Poojaa experience?
Yes, we offer customization options for many of our services. You can personalize your pilgrimage tours, rituals, and other spiritual activities based on your specific preferences.
What payment methods are accepted on Dhaama.com?
We accept secure payments through multiple methods, including credit/debit cards, UPI, net banking, and digital wallets.
Is there a cancellation policy for bookings?
You can cancel your booking according to our cancellation policy. Different services may have different cancellation terms, so please check the specific policy before booking.
Will I get a refund if I cancel my booking?
: Refunds depend on the timing of the cancellation and the specific service. Full or partial refunds may be available based on our refund policy.
Safety and Support
Are your in-person services safe and secure?
Yes, we ensure that all in-person services, including Yaatraas and rituals, are conducted with the highest safety and hygiene standards. We partner with trusted vendors who comply with all local regulations.
How does Dhaama.com ensure the quality of services?
We work with experienced and reputable vendors. Customer reviews and feedback are actively encouraged to ensure high standards of service are maintained across the platform.
How can I contact customer support if I have an issue?
You can contact our customer support team through our Contact Us page, where we offer support via email, chat, or phone.
What should I do if I face issues with a vendor or service?
If you face any issues, please contact our support team at +91-905811173, and we will work quickly to resolve your concern.
Technical Issues
How do I report a technical issue on Dhaama.com?
: If you encounter technical issues, visit our Help Center or contact our support team at +91-905811173 via email or live chat.
Is there a mobile app for Dhaama.com?
Currently, our services are available via the website. We are working on a mobile app that will be available soon.
Do I need to update my browser or device to use Dhaama.com?
For the best experience, we recommend using the latest version of your browser or device. Our platform is optimized for modern devices.
What should I do if I face problems while booking or making a payment?
If you experience any issues while booking or making a payment, please contact our technical support team for assistance.
